Privacy policy

Submitting the form asks the operator identified below to send one automatic email about early access and Pivaya launch updates. The button's permission statement is separate from accepting the terms. No verification link is required and mailbox ownership is not verified. The form collects your email address for these messages. A third party could enter an address without the mailbox owner's permission; contact us or unsubscribe if that happens.

Convex stores your email address, language, the permission and terms you accepted, the offer shown at signup, and the dates and delivery status. We do not ask for financial details, a birth date or identity documents. The signup record does not store your IP address or treat your email as verified.

Vercel hosts the website. Convex records your signup, and Zoho Campaigns receives your email address to add you to the early access list for your chosen language and deliver your welcome email. These providers may process information outside Québec.

Educational pages are open to all ages. The email terms require recipients to be at least 14, understand the choices and use their own email. Anyone under 14, or needing help understanding, should ask a parent or guardian to sign up using that person's own address. Do not register a child's address for them. There is no age/family-role selector or verified age/parental check: acceptance is an eligibility declaration. A future app account or collection of a child's information requires its own review and appropriate consent.

A new address stays active for at most 365 days from the submitted permission, or until withdrawal, deletion or earlier closure of the list. Cleanup runs every 15 minutes in batches; expired addresses are ineligible before cleanup. After closure, limited permission/suppression evidence without the raw email is kept for up to two years. Earlier unverified pending records are not automatically activated: their raw addresses expire after seven days and limited closed records can remain for 61 days to preserve old withdrawal links. Repeat requests do not extend retention. These are proposed product limits requiring adoption before activation, not statutory minimums.

Use the unsubscribe link in the Zoho email to stop those emails. For access, correction, withdrawal, deletion, a portable copy where applicable, or a complaint, email support@pivaya.com. We verify identity when needed to protect your information. A message already queued may still arrive.

Earlier waitlist submissions are kept separate and are not imported as new offer permission. Removing a live address does not instantly erase delivered messages, provider logs, mailbox cases, exports or backups. Those copies follow separately assessed schedules; restores must reapply withdrawal/deletion before sending. Contact us about the scope of a particular request. Do not send financial details or identity documents in an initial email.

A language-preference cookie can last up to one year and can be removed in your browser. The website includes no advertising or analytics tracking scripts. Email open/click tracking must be disabled before activation. This website has no app accounts, financial profiles, AI guidance or bank connections. Any future use needs its own purposes, notices, safeguards and applicable choices.

support@pivaya.com · Help with private links